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Why is it that in our always on, always connected world where we take fully automated self service consumer experiences for granted – everything from online shopping, to banking, to theatre and movie ticket reservations – that we’re happy to function in manual mode in the workplace?

When you first start a business, you’re often not thinking more than a couple of years ahead. Your motivation might simply be, “I need some work to put food on the table,” or “I don’t want to work for someone else, so this is what I need to do.”

Here in the goRoster office we’re all about helping others. So, in keeping with that theme we’ve put together some useful tools that all of you can use no matter what type of hospitality business you work for!

We don’t need a crystal ball to see that the future of retail involves frictionless shopping experiences. Today’s consumers (and those in the near future) want not only to shop across multiple channels (i.e. online, mobile, brick-and-mortar), but to do so quickly and seamlessly.

Why is it that in our always on, always connected world where we take fully automated self service consumer experiences for granted – everything from online shopping, to banking, to theatre and movie ticket reservations – that we’re happy to function in manual mode in the workplace?

When you first start a business, you’re often not thinking more than a couple of years ahead. Your motivation might simply be, “I need some work to put food on the table,” or “I don’t want to work for someone else, so this is what I need to do.”

Here in the goRoster office we’re all about helping others. So, in keeping with that theme we’ve put together some useful tools that all of you can use no matter what type of hospitality business you work for!

At the risk of sounding like a broken record…Bad rostering will hurt your business. A lot.

As a manager, how you deal with employee conflict is crucial and it’s important that you have processes in place that set a standard.

At the risk of sounding like a broken record…Bad rostering will hurt your business. A lot.

As a manager, how you deal with employee conflict is crucial and it’s important that you have processes in place that set a standard.

Spring has arrived down here in the southern hemisphere, but wherever you are in the world, now is as good a time as ever to give the office a seasonal spruce-up.

Spring has arrived down here in the southern hemisphere, but wherever you are in the world, now is as good a time as ever to give the office a seasonal spruce-up.

Bullying in the workplace has recently come under the microscope with WorkSafe NZ issuing guidelines on how to prevent and respond to workplace bullying. What constitutes bullying is not always easy to identify. Case law has shown that the line is far from clear between what is deemed bullying on the one hand, or blunt management on the other.

The High Court has issued a judgment which may influence how you use Google Adwords in New Zealand. The judgment relates to a dispute between Intercity and NakedBus regarding NakedBus’s use of the trade mark INTERCITY (and variants) as Google Adword keywords, within the advertisements generated and on NakedBus’s website.

Bullying in the workplace has recently come under the microscope with WorkSafe NZ issuing guidelines on how to prevent and respond to workplace bullying. What constitutes bullying is not always easy to identify. Case law has shown that the line is far from clear between what is deemed bullying on the one hand, or blunt management on the other.